SHOPPING INFORMATION

Once your order is successfully submitted, we send your order from our Warehouse in Charlotte, NC. It is then picked, packed, and dispatched by the courier. Once it is on its way to you, you will receive tracking info, along with the info of an estimated delivery date, via email.

You should receive your order in 3-5 business days. Packages are not transported on weekends and local public holidays.

Your order will be processed and shipped within a very short time. In this way we can guarantee fast delivery times but are unable to make any retrospective changes.

If you contact us by live chat from any of our pages, we might be able to do something for you fast.

Yes, payment by Apple Pay/Google Pay is possible at any time. Having completed your order with ZapCoil chose Apple Pay as the payment method, you will be forwarded as usual to PayPal so you can make the payment.

Yes, your credit card information isn’t stored by us. Our payment processor is Stripe, a trusted international payment processor service.

 

If you get the wrong delivery or a defective item, please contact us at contact@zapcoil.com or directly from live chat. We will then send you the correct item or an item that is in perfect condition as soon as possible.

As promised, if you received a faulty order or aren’t happy with anything, you’ll get your money back guarantee in 30 days. Please email contact@zapcoil.com for that.

PRODUCT INFORMATION

No, we only ship in US curently (our warehouse is in Charlotte, NC)

Yes, we made sure that all our cables are capable of fast data transfer for all your photos. videos, music, etc. So you can safely send them to any other device you have.

Yes, ZapCoil is compatible with the best fast charging standards out there.

We have done extensive research to make sure the magnets won’t affect your other electronics. Your phone, laptop and everything else is going to be safe.

Here’s a few articles to comfort your worries:

http://blog.imagnetmount.com/why-magnets-wont-damage-your-smartphone-electronics-and-data/

https://www.first4magnets.com/blog/will-a-magnet-damage-my-smartphone/

Yes, you can use ZapCoil to charge your phone from your laptop or transfer data between them.

We’re working on a USB C to USB C cable that supports 5A/100W PD for charging any compatible laptop.